FAQ’s

Frequently Asked Questions

Covid 19 Saftey Info!

Here’s the bit we are all bored of, but it’s still super important, especially as we are reaching the end!

All attendees must check in using our Test & Trace QR code before entering the event.
All headphones will be cleaned and sanatised before and after the event. For those who want, sanatiser wipes will be available for you to use. Please dispose of these appropriately
Hand washing/sanatising stations will be on site
All staff will be wearing masks and will regularly sanatise thier hands throughout the event.
Social distancing must be practised in queues, toilet facilities and with anyone outside of your bubble when sitting and watching the movie.
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What do we sit on?

Please bring your own prefered seating option! Most people tend to bring folding chairs or blankets but you’re more than welcome to bring whatever is comfortable.
There’s a blanket-zone at the front of the seating area to make sure all blanket-bearers get a good view!
Please bear in mind if it has rained before the event then the ground may still be damp.

Make sure you dress up warm and bring anything which may make your evening more comfortable. How about bringing a blanket, thick socks to stop your tootsies from getting cold and maybe a torch for the walk home?
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Can I use my own headphones?

No, we have specialist headphones that work via radio transmission. We’ve scrapped the deposit for Covid saftey reasons, so just bring your ticket and you’re good to go! When you arrive on site, set up your spot in front of the screen,  then pop over to the marquee where you can scan your tickets, pick up a drink, some popcorn and collect your set of wireless headphones.
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Are there toilets on-site?

Yes – Not to worry, we have plenty of toilet facilities on-site to cater to everyone’s needs!
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What food and drink will be available?

We will have a wonderful caterer on site at each event! Catering options for the event you are attending will be included on the respective location and Facebook page closer to the time of the event.

At the marquee, we will be selling popcorn, crisps and sweets to snack on during the movie, as well as having a well-stocked bar of soft drinks, beer, cider, wine, and of course the feel-good summer staple PROSECCO!
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Can I bring my own food & drink?

Yes, we only ask that you refrain from bringing glass and hard liquor to the event.

Attendees agree to take responsibility for the health, safety, and security of the items they bring.
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Can I buy tickets on the night?

You can buy tickets through the Eventbrite only – we can’t offer on the door tickets but they will be available until the event ends online.
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Can I pay by card?

Yes! We accept card at the marquee now! This includes all snacks and drinks as well as on-the-door tickets if they are available..
The on-site caterers may have other payment options. Contact them directly for more information.
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Can I smoke?

If you smoke or vape during the event please pop yourself at the back and away from others.  Please also put your cigarettes into the ashtrays/bins provided.
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What happens if it rains?

The show must go on! If rain is in the forecast, we encourage attendees to bring tents/gazebos. Please ensure these are properly pinned down!
Stewards will be on hand to make sure that everyone is comfortable and gets a good view of the screen.

In the unlikely event that the weather becomes unsafe, we will postpone the event. In this case we will contact the attendees with the option to either transfer their ticket to the new date or recieve a refund.
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What do I do with my litter?

Either take it with you or make use of the abundence of bins on site! We have separate containers for glass, recyclables and non-recyclables, please help us do out bit for the envirmentent by using the appropriate bin!
This event has been able to go ahead with the approval and enthusiasm of your town council.  Please respect the land and leave it in the beautiful way that you find it. 
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What about the noise?

Our events have everyone in mind. The headphones mean that the local neighbours and wildlife aren’t disturbed.
That being said, remember that when you want to chat with your friends sitting around you, you are wearing headphones!  Although you may not be able to hear your own voice the rest of the area will!
Events like these are able to continue as long as the local neighbours are happy.  When leaving please keep the noise to a respectable level!
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Will there be disablility access?

Most of our events are held in public parks, so access is open to all. Occasionally, we hold an event in a school or leisure center. In that case, please contact the venue directly to find out more about their access.

If you use any personal medical devices (including but not limited to a pacemaker), please consult your doctor to determine whether the use of the headphones/transmitters could possibly effect your medical device.
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Can I bring my kids?

That depends on the film we are showing! Parents should check the film content prior to the purchase of any tickets.
Age restrictions and recommendations for children may apply due to the nature and suitability of the film. If you would like more information please visit http://www.bbfc.co.uk

Given that the film is appropriate, children’s tickets are available for children up to the age of 12.
Children under 4 do not require a ticket.
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Can I bring my dog?

Well behaved and quiet dogs are very welcome to the events! Just please make sure they are kept on a lead at all times and they are picked up after 😉
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T&C’s

  • Silent Summer Screenings and its affiliates are not liable for any loss, theft or damage of your personal belongings.We guarantee that for all movies shown a copyright license has been obtained.
  • VAT is included in the ticket price.
  • Silent Summer Screenings maintains the right to refuse admission.
  • The use of cameras, recording equipment, and mobile phones is not permitted.
  • In the event of bad weather, the movie screening will continue.
  • No refunds will be given under any circumstances unless we the event organisers cancel the event.
  • Adult tickets are required for everyone over the age of 12.  Where appropriate and when the film certificate allows for children to be present at the screenings, children tickets are available for children aged between 4-12.  Children under-4 do not require tickets.

Still need a hand?

Feel free to contact us using the details below.
Or pop us a message via our contact page.

Love from all of us at Silent Summer Screenings!